At SS Jewels, we prioritize delivering your jewellery safely, securely, and on time. Please read our Shipping Policy carefully before placing an order to ensure a smooth shopping experience.
Order Processing
We process all confirmed orders within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day. Furthermore, we send you an email or SMS confirmation as soon as your order is dispatched. This ensures you stay updated at every stage of the delivery process.
Shipping Time & Delivery
We offer multiple shipping options to meet your needs:
- Standard Delivery (India): 5–7 business days.
- Express Delivery (India): 2–4 business days (additional charges may apply).
- International Shipping: 10–15 business days (availability and charges vary by country).
Additionally, delivery timelines may change slightly during festive seasons, strikes, or unforeseen natural events. Rest assured, we strive to minimize any delays and deliver your jewellery promptly.
Order Tracking
Once we ship your order, we provide a tracking ID via email or SMS. You can track your package directly on our courier partner’s website using this ID. This allows you to monitor your shipment in real-time and ensures peace of mind.
Shipping Restrictions
We do not ship to PO Boxes or restricted areas. Please provide a valid delivery address. Additionally, note that certain regions may experience longer delivery times.
Damaged or Lost Packages
If your package arrives damaged, tampered, or undelivered, contact us within 48 hours of the expected delivery date. We will actively assist you with replacements, refunds, or filing claims with our courier partner to resolve the issue efficiently.
Contact Us
For any shipping-related queries, reach us at:
📧 Email: support@ssjewelsblr.com
📞 Phone: (+91) 99722 68124
At SS Jewels, we ensure your jewellery reaches you with care, safety, and timely delivery.
