Last Updated: 10 October 2026
At SS Jewels Bangalore, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit https://www.ssjewelsblr.com/, enquire about our jewellery, contact our team or purchase our products.
SS Jewels Bangalore specialises in traditional South Indian heritage jewellery, antique temple gold necklaces, diamond jewellery and silver items.
This policy is intended to operate in accordance with applicable Indian laws, including the Information Technology Act, 2000, where applicable, the Digital Personal Data Protection Act, 2023, and the Digital Personal Data Protection Rules, 2025, to the extent their relevant provisions are in force.
1. Personal Information We Collect
Depending on how you interact with our website and business, we may collect the following information.
Personal and Contact Information
- Full name.
- Email address.
- Mobile or telephone number.
- Billing and delivery address.
- Jewellery preferences and product enquiry details.
- Order history and purchase-related information.
- Communications and information you voluntarily provide to our team.
We may collect this information when you submit an enquiry, request product details, place an order, contact customer support or participate in an offer.
Order and Transaction Information
Where applicable, we may collect order numbers, purchased products, invoice details, payment status, delivery information and refund or exchange records.
Payments may be handled by third-party payment service providers. We do not ask customers to provide banking passwords, card PINs or one-time passwords through our website contact forms or customer support channels.
Technical and Website Information
When you visit our website, certain technical information may be collected through server logs, cookies and similar technologies, depending on the website configuration. This may include IP address, browser type, device information, pages visited, access timestamps and referring website information.
We use this information where necessary for website functionality, security, troubleshooting and permitted website analytics.
2. How We Use Your Information
SS Jewels Bangalore may process personal information for the following purposes:
- Responding to jewellery enquiries and customer requests.
- Providing product specifications, prices and availability.
- Processing orders, payments, deliveries, returns and refunds.
- Communicating order confirmations and service updates.
- Providing customer support and after-sales assistance.
- Maintaining business, invoice and transaction records.
- Detecting fraud, preventing misuse and protecting website security.
- Improving website performance and customer experience.
- Sending promotional communications where permitted by law and where required consent has been obtained.
- Complying with legal obligations and responding to lawful requests from authorised authorities.
We will seek to collect and use only the personal information reasonably necessary for the relevant purpose, subject to applicable legal requirements.
3. Consent and Lawful Processing
Where consent is required under applicable Indian data protection law, we will provide appropriate information about the personal data being collected and the purpose for which it will be used.
Consent, where required, should be freely given, specific, informed and expressed through a clear affirmative action. Customers will be informed of the relevant choices and methods for withdrawing consent where applicable.
Certain processing may be permitted on other lawful grounds, such as fulfilling a customer's requested transaction or complying with a legal obligation. We will handle such processing in accordance with the law applicable at the relevant time.
Withdrawing consent does not invalidate processing that was lawful before withdrawal. It may, however, affect our ability to continue providing services that depend on the relevant information.
4. Payment Information
If online payments are available, transactions may be processed through third-party payment gateways or authorised payment providers.
Depending on the payment method, the provider may collect and process payment details under its own applicable terms and privacy policy. We do not intentionally store card security codes, banking passwords, UPI PINs or one-time passwords.
Customers should never disclose confidential payment credentials to anyone claiming to represent SS Jewels Bangalore.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic and measure marketing performance where applicable.
The types of cookies used will depend on the website's actual configuration and the third-party tools installed.
Where required by applicable law, we will obtain the necessary consent before using non-essential cookies or similar tracking technologies. Customers may also manage cookies through their browser settings, although disabling certain cookies may affect website functionality.
6. Sharing of Personal Information
SS Jewels Bangalore does not sell personal information to third parties.
Where necessary for legitimate business purposes and permitted by law, information may be shared with:
- Website hosting and maintenance providers: To operate, maintain and secure the website.
- Payment service providers: To process payments and manage transaction-related issues.
- Courier and logistics partners: To deliver orders and handle shipping-related enquiries.
- Customer communication providers: To respond to enquiries and send necessary service messages.
- Analytics and marketing providers: To measure website performance or manage promotional activities where applicable.
- Professional advisers and auditors: Where required for business, accounting or legal purposes.
- Government, regulatory or law-enforcement authorities: Where disclosure is required or permitted by applicable law.
We aim to limit information shared with service providers to what is reasonably necessary for the relevant purpose. Third-party providers may process information under their own applicable terms and legal obligations.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
Depending on our systems and service providers, safeguards may include access restrictions, secure hosting, software updates, monitoring, appropriate backups and controlled access to customer records.
No electronic transmission or storage system can be guaranteed to be completely secure. However, we will take reasonable measures to address security risks and comply with applicable personal data breach obligations when the relevant legal provisions apply.
If a personal data breach occurs, notifications to affected individuals and relevant authorities will be handled as required by applicable law.
8. Data Retention and Deletion
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including processing orders, responding to enquiries, maintaining legally required business records, resolving disputes and complying with legal obligations.
When personal information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to any applicable retention requirements.
A deletion request may not result in immediate deletion of every record if retention is required by law or necessary for a lawful purpose. Where applicable, we will explain the relevant limitation.
9. Your Privacy Rights
Subject to the applicable law and the commencement of the relevant legal provisions, you may have rights to:
- Request information about personal data processed by us.
- Request correction or updating of inaccurate personal information.
- Request erasure of personal data where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise a grievance concerning the handling of personal information.
- Nominate another person to exercise certain rights where provided by applicable law.
- Seek available remedies through the relevant legal or regulatory process.
To exercise a right, contact us using the details in the Contact Us section. We may request reasonable information to verify your identity and protect against unauthorised requests.
Requests will be handled in accordance with the legal requirements in force at the time. We will communicate any applicable limitations where a request cannot be fully fulfilled.
10. Third-Party Websites and Services
Our website may contain links to external websites, social media platforms, payment services or other third-party resources.
These services operate independently and may have their own privacy policies and data-handling practices. SS Jewels Bangalore does not control the privacy practices of independent third parties.
Customers should review the applicable privacy information before sharing personal information with an external service.
11. Children's Privacy
Our jewellery website is intended for general customers and is not specifically directed at children.
Where applicable Indian data protection law requires verifiable parental consent or imposes restrictions relating to children's personal data, we will follow the relevant requirements when they come into force and apply to our processing activities.
We do not knowingly collect children's personal information in violation of applicable law. If you believe that a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.
12. Marketing Communications
We may send information about new jewellery collections, special offers, events and business updates where permitted by law and where any required consent has been obtained.
Customers may opt out of promotional emails or messages by using the unsubscribe option, where available, or by contacting us directly.
Opting out of marketing will not necessarily stop essential messages relating to an existing order, payment, delivery, return, refund or customer service request.
We will handle marketing preferences in accordance with applicable consent and communication requirements.
13. Personal Data Breaches and Complaints
If you believe your personal information has been accessed, disclosed or used improperly, please contact SS Jewels Bangalore with details of your concern.
We will review the complaint and take appropriate action in accordance with applicable law. Where relevant legal provisions require notification of a personal data breach or other action, we will comply with those requirements.
Customers may also use the applicable grievance or regulatory mechanisms available under Indian law, including the Data Protection Board of India when the relevant process and jurisdiction apply.
14. Applicable Indian Data Protection Laws
SS Jewels Bangalore aims to handle personal information in accordance with applicable Indian privacy and data protection requirements.
The Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 have phased commencement provisions. Our obligations under specific provisions will depend on their effective dates and applicability to our business.
This Privacy Policy does not remove any rights granted to individuals by applicable law. We may update our practices and this policy as relevant legal provisions come into force.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, website technologies, service providers or legal requirements.
The revised version will be published on this page with an updated revision date. Where required by applicable law, we will provide additional notice or obtain consent before making changes that require it.
We encourage customers to review this page periodically.
16. Contact Us
For questions, privacy requests or complaints concerning the handling of your personal information, please contact:
Business Name: SS Jewels Bangalore
Website: https://www.ssjewelsblr.com/
Phone: +91 99722 68124
Address: 190, Ground Floor, Sankey Road, Sadashivanagar, Bengaluru, Karnataka, India.
Email: Please use the official business email address published on our website.
Please include sufficient information about your request so that we can identify the relevant enquiry or transaction. We will respond in accordance with applicable legal requirements.
By using our website, you acknowledge that this Privacy Policy has been made available for your review. Where consent is required, it will be obtained through an appropriate process rather than relying solely on website use as consent.
